Frequently Asked Questions

Solid Health sells dietary supplements, bath and body care, skincare, and specialty coffee and tea. You can browse everything on the Shop All page, or start with supplements, beauty and personal care or coffee and tea.

Our products are made with and sourced from partner manufacturers. Solid Health does not manufacture them itself. The manufacturer country is listed on each product page, and coffee beans and tea leaves show their sourcing region there too.

Every product page lists the full ingredients, suggested use and any label warnings. Where a product is vegan, gluten-free or free from other ingredients, that is shown on its product page. This varies by product, so please check the page before you order.

No. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Dietary supplements are not a substitute for medical care.

Talk to your doctor first. If you are pregnant, nursing, taking medication or have a medical condition, check with your healthcare professional before using any supplement. This is general information and not medical advice.

Add the products you want to your cart and check out through our secure Shopify checkout.

You can cancel within 2 hours of placing your order. Email contact@solidhealth.us with your order number during that time. After that, the order can still be returned once it arrives under our 30-day policy.

Yes. Your first order ships free, and orders over $99 ship free.

Orders are usually processed and shipped within 1 to 5 business days, and delivery then takes 2-4 working days. If something outside our control causes a delay, such as supplier stock, carrier disruption, severe weather or high order volume, it can take longer and we will email you. If your order has not arrived after that, email contact@solidhealth.us with your order number and we will help.

No. We ship within the United States only.

Email contact@solidhealth.us with your order number and the item you would like to return. Unopened items can be returned within 30 days of delivery to Solid Health LLC, Returns, 1603 Capitol Ave, Suite 413G-3048, Cheyenne, WY 82001, USA, after we approve the return by email. Please do not send anything back before we approve it. For returns, refunds or any order problem, our Return & Refund Policy has the full details.

Yes. They work with most Keurig-compatible machines, including Keurig, Cuisinart, Hamilton Beach and Black & Decker. They are not compatible with Nespresso, Ninja, Lavazza or Dolce Gusto machines. See our coffee pods.

Yes. Our coffees are Arabica coffee and matcha is made from green tea leaves, and both naturally contain caffeine. Exact caffeine amounts per serving are not stated on the labels.

Keep products in a cool, dry place away from direct sunlight and moisture, and follow any storage directions on the product page or label. Instant coffee and matcha are best used within 3 months of opening.